Ordering

Payment Terms

We accept Visa, MasterCard, American Express, and Discover. We also accept personal checks and money orders. If you choose to pay by check, we will wait for your mailed payment before shipping the product.

In addition to our online ordering, we also accept orders placed by Email orders@doublevitamin.com

If a credit card order is declined, we will contact the customer by email and/or phone. There will be a $25.00 charge for all returned checks and fraudulent charge backs.

Shipping

We ship all DoubleVitamin products the same day or the next business day. No waiting 4–6 weeks for an order! Our domestic shipping cost is only $4.95 for orders up to $75.00, and all orders over $75.00 ship free. International orders are charged for shipping and handling according to weight and destination country (typically between $15.00 and $20.00) and usually reach their destination within 7-10 business days. Large international orders may be charged extra to cover minimum shipping cost. If this is the case, we will notify the international customer prior to processing the order.

Occasionally, items may go on backorder. When this happens, we will notify the customer by email. Any items in the order that are not on backorder are shipped immediately. The backorder item(s) will be shipped as soon as they are available at no additional shipping costs.

Canceling of Orders by DoubleVitamin

DoubleVitamin reserves the right to cancel any order for any reason. In a case such as this, any payments received by doublevitamin.com from the customer will be promptly refunded or returned to the customer. The customer will be notified of the cancellation.

Returns

Every product shipped by DoubleVitamin has a 60-day money back guarantee from the date that the product was ordered. The customer contact DoubleVitamin.com and request an RMA (return merchandise account) number before returning any merchandise. At this time, unfortunatelly, the customer is responsible for the return shipping costs.

Privacy

For information regarding our privacy policy, please click here.

Security

We utilize SSl technology to protect our customers' information.